Privacy policy

At Nova Hardware (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on novahardware.pk.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or create an account, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment details (processed securely through third-party providers)

b. Usage Data

We may collect information on how you interact with our website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Device information

c. Cookies

We use cookies to improve user experience, analyze website performance, and show relevant ads.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates

  • Provide customer support

  • Improve website experience

  • Prevent fraud and enhance security

  • Send promotional and marketing content (only if you opt-in)

3. How We Share Your Information

We may share your information with:

  • Payment processors

  • Courier/Logistics companies to deliver your order

  • IT & customer service tools

  • Marketing platforms (only if you have opted in)

We do not sell or trade your personal information.

4. Data Protection

We take data protection seriously and use industry-standard measures to secure your information including:

  • SSL encryption

  • Secure payment gateways

  • Restricted data access

5. Your Rights

You may:

  • Request access to your data

  • Request corrections

  • Request deletion of your data

  • Opt-out of marketing emails

To exercise your rights, contact us at novahardware772@gmail.com.

6. Contact Us

If you have questions, contact us:
📧 novahardware772@gmail.com
📞 +92 336 4466483
🌐 novahardware.pk